Sunday, August 22, 2010

The Future of Brands

A rather grandiose title for this post, and really the title for a book rather than a short post on the blog. But it is worth mentioning that I had an interesting conversation  - I was kinda of interviewed for a project - on this subject this week. Here are a few themes that cropped up.

1. Brands being useful. No longer can brands be the nice looking fluff on top of the product. They need to offer real utility. Apps are clearly the best example of this but I suspect that it will increasingly become more widespread. Of course there still will be really luxury brands that don't apologise for their expense and opluence (one of my favourite propositions was about having the 'luxury of unused space') and of course there will be brands that strip the costs out of everything to provide unbeatable value, but utility is where it is at, especially in tech, entertainment, delivery mechanisms, etc.

2. The notion of brand as a composite of different elements you can play with, or can take different parts from or even be given the elements of and create a new/unique version of it. This way of thinking flies in the face of a single-minded brand and is more akin to a brand jigsaw or molecule or quilt of which there are many different aspects or pieces to the brand which make the whole. It speaks to the need for brand narratives or brand stories rather than single-minded propositions. This notion also allows for anyone to create their own version of the brand - which I guess is what happens in our heads anyway, each person has a slightly different take on say, Nike - rather than just think it.

3. A re-trenchment of authenticity. There will be a greater premium placed on true heritage, niche and cottage brands that story rings true. I like Clif Bar myself and the story of dissatisfaction with the current markets on a 175 mile bike ride, spending hours in mom's kitchen to get the right product, called the bar after his dad, Clifford has a great feel about it. I just hope it is true. If it isn't I will be severely let down. Ben and Jerry's would be another great example.

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