You may have already come across this piece called Shift Happens by Karl Fisch. It was originally put together as a faculty presentation on what was new and different in the the Colarado school where Karl worked. This is the updated version. If you haven't, press the play button twice and watch.
If you have come across it, you may not have spent much time looking 'behind' it. A company called XPLANE helped with a redesign. XPLANE refer to themselves as "the visual thinking company". They use visualization to make complex ideas, processes and information clearer, and in turn making better decision-making. Their CEO, Dave Gray, also has an excellent blog (amongst many) called Communication Nation, which is dedicated to helping us improve our communication skills.
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